HR Retainer Services Singapore | External HR Department

Trusted Business Partner

HR expertise on retainer —
when you need it most.

Taking care of your employees is just as important as taking care of your clients. However, when SMEs balance HR costs against the business bottom line, the HR function is often viewed as a lower priority — until a problem arises.

Our knowledgeable and experienced HR practitioners act as an extension of your team, providing an affordable option to manage your company's HR challenges. We give you peace of mind by ensuring you are legally compliant with the latest changes in legislation and employment law.

Whether you require virtual consulting, on-site, or project-based HR support, our team is with you every step of the way. Our HR Consultants will become part of your team and a trusted resource for your employees.

Who is this for?

✓SMEs without a dedicated HR department
✓Companies with a junior HR team needing senior oversight
✓Growing businesses that need scalable HR support
✓Organisations facing Employment Act compliance gaps
✓Business owners who want to focus on growth, not HR admin

What's Included

Two pillars of HR retainer support

Human Resource Advisory

Our HR advisory hotline provides guidance on core daily HR functions via telephone and email — your direct line to expert HR counsel whenever a people issue arises.

Employment Act, employment practices and procedures, fair work compliance
Staff performance management, employee grievances, dismissals
Employment contracts, HR forms, letters and memos
Guidance on retrenchment processes and best practices
Advice on work pass applications and MOM regulations

HR Workforce Support

A combination of offsite and on-site HR workforce support. We guide your junior HR team or work as your in-house HR professional to maintain a successful HR department.

Onboarding and offboarding processes
Employment contracts, job descriptions, letters and memos (develop/review/draft)
Administering performance management cycle
Conducting exit interviews and providing feedback to management
Handling employee grievances with sensitivity and professionalism
Annual updating of existing employee handbook and policies

Key Employment Act areas we cover

Working hours, overtime, and rest day requirements under Part IV of the Employment Act
Annual leave and sick leave entitlements and encashment rules
Public holiday pay and substitution policies
Itemised payslip requirements under MOM regulations
Fixed-term contract management and renewal
Tripartite Guidelines on Fair Employment Practices (TAFEP)
Workplace Safety and Health (WSH) obligations
Fair Consideration Framework (FCF) and job advertising requirements

Singapore Employment Compliance

Stay current with Singapore employment law — without the stress.

Singapore's Employment Act is updated regularly, and non-compliance — even unintentional — can result in MOM investigations, penalties, and reputational damage. Keeping up with changes while running a business is a significant burden for SME owners.

As part of your HR retainer, We & Us monitors regulatory updates and proactively advises you on any changes that affect your employment contracts, leave policies, or HR procedures.

We also assist with TAFEP (Tripartite Alliance for Fair Employment Practices) compliance and Fair Consideration Framework (FCF) requirements — helping you attract and retain diverse talent while meeting all regulatory obligations.

FAQs

HR Retainer — common questions

An HR retainer gives you ongoing access to HR expertise at a fixed monthly fee — think of it as your external HR department. Project-based HR consultancy (see our HR Consultancy page) is scoped around specific one-time initiatives such as policy development, HR health checks, or performance management framework design.

Retainer clients have access to our advisory line via phone and email during business hours. Our HR consultants aim to respond to routine queries within one business day. For urgent HR matters, we prioritise your query and provide guidance as quickly as possible.

Yes. Depending on your retainer package, on-site support can be included. We work with you to determine the right mix of offsite and on-site support based on your business needs and team size.

Certain HR outsourcing and consultancy services may be eligible for government support under schemes such as the Enterprise Development Grant (EDG). We advise retainer clients on grant eligibility as part of our onboarding process. Conditions apply.

HR Retainer Services

HR expertise on retainer —when you need it most.